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    Delete My Account

    READY TO SAY GOODBYE TO YOUR  ACCOUNT? NO WORRIES!

    If you're looking to part ways with your My Baby's Heartbeat Bear account, simply hit the friendly ‘REQUEST ACCOUNT DELETION’ button below to ininitiate . While we do our best to wrap things up within 30 days, please keep in mind that once you make this request, you might immediately lose access to your account – just giving you the heads up!

    DELETING YOUR ACCOUNT MEANS:
    • You will not be able to log into your account on the My Baby's Heartbeat Bear Website or App.
    • Any and all order history from the My Baby's Heartbeat Bear Website will be deleted
    HOW TO DELETE YOUR ACCOUNT
    1. Click 'REQUEST ACCOUNT DELETION' button below.
    2. The button will launch our Help Center. Click on the Chat with Us option.
    3. Enter your Name & E-mail
    If we are not immediately available to chat with you, a ticket will be created. We will verify that you are the owner of the account we are deleting. It's our way of making sure we're chatting with the right account owner and keeping your personal info safe and sound. While it can take around 30 calendar days to complete, we're aiming to make it snappy. 
    DELETING YOUR ACCOUNT DOES NOT MEAN:
    Account closure does not equate to the complete erasure of your stored information. We would like to clarify that the right to request account closure is not absolute. Thus, even if you express the desire to have your personal information expunged, specific information retention may be necessary for the following reasons: Fulfillment of ongoing obligations stemming from prior transactions. For instance, if the data is imperative for upholding contractual commitments regarding previous product purchases. Adherence to legal obligations. Instances such as preserving purchase-related data for auditing and taxation purposes require data retention. Additionally, to demonstrate compliance with legal obligations concerning this very request, a portion of your information may be retained. Preservation of records essential for legal claims. Your data may be essential in establishing, exercising, or safeguarding legal rights.
    If you still want to delete your My Baby's Heartbeat Bear account, just click the ‘REQUEST ACCOUNT DELETION’ button below.

    YOUR RIGHTS
    If you want to know more about your rights in relation to your personal information, please click HERE.

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