Frequently Asked Questions
General FAQs
It's very simple! At every check-up, your doctor will monitor the heart rate of your baby using either a Doppler or Ultrasound unit. At this time, you will simply switch the button on your red heart to record. Squeeze the heart to record your baby's heartbeat. When you have completed the recording, turn the switch to play back and you will have your baby's heartbeat to enjoy for years to come.
Although your Heartbeat bear may one day need a new set of batteries, it will always keep your Baby's Heartbeat recorded for many years of enjoyment.
Our recorders will maintain the recording through battery changes; however, we always recommend backing up your recording through our app just in case!
To record the sound of your baby’s heart beating you will need a doppler. Your doctor or midwife will use a doppler to listen to your baby’s heartbeat at every visit. You can also purchase or rent a doppler through our website.
Yes! You can capture any sound on your recorder. Some of our customers have recorded baby’s first words, a personal message or lullaby. The possibilities are endless.
Our recorders will capture up to 20 seconds of sound.
Our animals are all approved for spot clean only however we have had a lot of feedback from our customers that washing on a cold gentle cycle works very well too. Just remember to take your recorder out and hang dry!
Wholesale FAQs
Orders typically process within 2-4 business days, excluding holidays and weekends. Large orders may take a little longer to process.
We ship via UPS within 2-7 business days, excluding holidays and weekends.
It varies depending on goods and location.
Become a Wholesaler
Every time our clients squeeze their animal, they’re going to remember how they felt that day, remember our practice, and tell their friends.
