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Home / Blog / An Open Letter to the Packagers of the Online Crap.
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An Open Letter to the Packagers of the Online Crap.

Elizabeth MacDonald

Nov 25, 2017
by Elizabeth MacDonald
I don’t know how it’s shopping season already, but it is. If you are anything like me (children, work, cook, clean, fold, wash, repeat), then you shop online. I cannot imagine navigating stores on Black Friday, or any other day for that matter. I always have my kids with me, and unless there is a play area and a reliable person to watch said children as I shop, then it ain’t happening. (Why has Target not created this play area?) Well, I need to vent. What better way to do so then by spending hours writing, editing and drinking wine before sharing it all with you? I knew you’d understand.

Dear Online Stores,

Please, for the LOVE OF SANTA, do not put a picture of the item I ordered on the outside of the shipping box. At least cover the damn thing with a giant sticker of broccoli, or some other undesirable thing. I am a mother of FIVE children. I have zero minutes of alone time to walk the aisles and stand in lines. I also do not want to do this. I want to drink wine and make wishlists, and then drink more wine and press BUY NOW. I want everything to arrive during my husband’s work hours and in packaging that my children cannot identify. My oldest is eight years old and can now sound read. My children are homeschooled, so I don’t have a few hours of child-free delivery time, but even if I did, the chance an item would arrive during them is slim to none.

Ya’ll, my UPS man is probably terrified of me now! He pulled up just as I was parking yesterday, and I bolted from the minivan, arms wildly waving at him to not pull THIS out in front of my children:

IMG_6530

SERIOUSLY. You cannot tell me that someone would be ordering this as a non-gift item.

Max, the UPS driver dumped the box as fast as he could while my kids destroyed the inside of my van. (I’m lying, it was already a mess, but they definitely did not clean it up.) I was then left with somehow moving this 150lb gigantic box solo without the kids seeing. That was not possible. My five-year-old basically sat on top of the three year old to keep him from jumping out of the car. I had to swear my oldest two to secrecy about the gift, and now I have to pray that the loud mouths don’t spill the beans in the next few weeks. WEEKS – like they can keep a secret for more than 24 hours. I had plenty of wine last weekend and decided to start my shopping before Black Friday. So what arrived today? Let’s see:

FullSizeRender (1)

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ARE YOU F’ING KIDDING ME? I should boycott. I need to figure out some other way to shop. But yet, I know (and you know) that I won’t.

Amazon, I already throw money at you like I’m some sort of money tree. I survive off of your Prime, Pantry, Fresh, and Now services. You basically run my entire life and keep me on the hamster wheel. Your customer service is always on point; like last week when my toddler ordered 10,000 Amazon coins (WTF? You have your own currency??) and you quickly refunded my money. But the packaging? Why can you not get this right? It’s not just Amazon – it’s every online store. You all like to be extremely wasteful too. SO many boxes inside of boxes, all with bubble wrap and more plastic. I have no use for 99% of these boxes other than bullshit art projects for the kids… so they get recycled. But now the entire neighborhood knows what we just bought! I am begging you to get your ‘ish together ASAP because the moms of the world are depending on you to not ruin the magic of Santa. Thank You, Not An Amused Mother PS – This is not just about children’s items. My husband and I like to be surprised! You tend to ruin that. PPS – Yes, I am full of threats with no action. I know I will have a glass of wine after the kids go to bed and add more shit to my cart. I also know that you are laughing at me as you make your millions, but WHATEVER…. You make my life miserably better. Is it too much to ask, though, to step up your game? PPS- Our Christmas looks like this. We (the whole family) drop a lot of money online.... please take my wine drinking and clicking serious.
FullSizeRender (1)

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4/10/2025

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Totally recommend 100% great gifts and customer service is amazing. Thank you so much Breann for assisting me! I got my grandmother the angel bear singing happy birthday from her mother who passed away last year. She would always call and sing happy birthday to all her children, grandchildren, and great grandchildren. ALL of them. Never missed one. And this helped her to still have that last year and many years to come.

Kayla

3/15/2023

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Where to begin. My son Davin was stillborn last year and I was for fortunate enough to have had his heart beat recorded. I found healing in taking My Heartbeat Bear animals and adding weight to them for other bereaved parents to have something special to hold and cuddle. I’ve since started a non profit called Our Baby’s Legacy for pregnancy and infant loss support, and these weighted animals are a big part of what we do.
The product My Baby Heartbeat Bear makes is really great quality, which is extra important for me considering they may become some parents most cherished possessions after their loss. The animals are super soft and I absolutely love the vintage design where they are floppy and cuddly, and just the perfect size. I also love that there are so many choices, I’m always touched by why one parent chooses one over the other. Seems like a small feature, but to be able to choose a cow because thief nursery was to be barnyard themed, or a bunny bc their baby was born in the spring, is something very special.
I also have found working with the company to be a wonderful experience. Sheldon is who interact with most. When first setting up my account he offered a free sample and has since sent me samples of other items by them. I’ve had to call and add last minute animals to my order or request they be processed ASAP and he and the other staff have always been very accommodating.
I can’t say enough about how easy they make my job. they don’t likely know it but they are making a massively positive impact in the bereavement community with these animals through Our Baby’s Legacy. The animals bring light and comfort into the lives of an otherwise dark and broken place.

Sarah

10/22/2019

★★★★★

I own at 3D ultrasound studio in Myrtle Beach SC and everyone LOVES this heartbeat buddies! They are so soft and cuddly and I love all of the vintage inspired ones. Thanks so much for such a great product for my expectant mamas!

Whitney

7/17/2019

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I ordered the gender reveal "egg" frame for my daughter and her husband to use this past weekend and everyone just LOVED it! Everything in the shop is just AWESOME! I have a feeling I'll be ordering more things very soon. Thanks so much.

Toni

4/10/2019

★★★★★

I love my pink bear. 💜 it have it on display in my daughter's room. she loves listening to her heart heart from when I was carrying her 5 years ago.

Brianda

1/16/2019

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